Terms of Service

These Terms of Service govern your access to and use of ReachScraper, a service operated by OVO LLC. By creating an account, purchasing a plan, accessing the platform, or using any feature, you agree to these Terms and our Privacy Policy.

If you use ReachScraper for a company or other organization, you represent that you have authority to bind that organization. If you do not agree to these Terms, do not use the service.

You must be at least 18 years old and legally able to enter into a binding agreement. You must provide accurate account information, keep your credentials secure, and promptly update information that changes.

You are responsible for activity under your account, including activity by teammates, connected services, and automated agents you authorize. Notify us promptly through the Contact page if you suspect unauthorized access. You may not share access in a way that bypasses plan limits or resell accounts without written permission.

ReachScraper provides tools for lead research, data enrichment, market analysis, campaign preparation, email outreach, tracking, automation, and AI-assisted workflows. Features, limits, and availability vary by plan and may change as the service evolves.

Results may include information from public sources, third-party services, connected accounts, and AI systems. Results can be incomplete, outdated, duplicated, or inaccurate. You must independently verify contact information, market claims, AI output, and other results before relying on them.

You may use ReachScraper only for lawful business purposes. You are solely responsible for determining whether your collection, storage, enrichment, export, and use of data complies with laws, contracts, website terms, and industry rules that apply to you.

You must not use ReachScraper to send spam or unlawful unsolicited communications; violate CAN-SPAM, GDPR, ePrivacy, CCPA/CPRA, telemarketing, sanctions, export-control, or similar rules; scrape or access data where prohibited; evade technical restrictions; impersonate others; distribute malware; facilitate fraud, harassment, discrimination, or illegal activity; collect sensitive personal data without a lawful basis; or infringe privacy, publicity, intellectual-property, or other rights.

You must honor unsubscribe, suppression, deletion, objection, and consent-withdrawal requests, maintain an appropriate lawful basis for outreach, identify yourself accurately, and use reasonable sending limits. We may investigate suspected abuse and restrict functionality when needed to protect recipients, infrastructure, or third parties.

You retain your rights in data and content you submit, import, create, or connect to ReachScraper. You grant us a limited license to host, process, transmit, reproduce, and display that material only as needed to provide, secure, support, and improve the service.

You represent that you have all rights and lawful permissions needed for the data you provide and the processing you request. Do not upload highly sensitive information such as health records, government identification numbers, payment-card data, or authentication secrets unless a feature expressly supports it. Our handling of personal information is described in the Privacy Policy.

AI-generated research, recommendations, forecasts, drafts, classifications, and agent actions are provided as assistive output, not professional legal, financial, compliance, or investment advice. AI output may be incorrect or may resemble third-party content.

You are responsible for reviewing AI output and approving consequential actions. When you enable autonomous workflows or connect an AI agent, you authorize the actions within the permissions and limits you configure. You remain responsible for campaigns, messages, purchases, exports, and other actions performed through your account.

ReachScraper may integrate with services such as email providers, calendars, payment processors, data sources, and AI providers. Your use of a third-party service is governed by that provider's terms and privacy practices. You authorize us to exchange necessary data with connected services at your direction.

We do not control and are not responsible for third-party availability, decisions, content, rate limits, account suspensions, data accuracy, or fees. Disconnecting a service may disable related features but does not necessarily delete information already processed.

Paid subscriptions are billed in advance at the price, currency, and interval shown at checkout. Unless stated otherwise, subscriptions renew automatically until cancelled. You authorize our payment processor to charge your selected payment method for recurring fees, applicable taxes, and approved purchases.

You may cancel from account settings to stop future renewals. Access normally continues through the paid period. Fees may change for future billing periods after reasonable notice. Failed or disputed payments may result in restricted access. You are responsible for applicable taxes except taxes based on our net income.

Refund eligibility is governed by our Refund Policy. One-time purchases, usage-based services, add-ons, and third-party costs may have separate terms shown at purchase.

ReachScraper, including its software, interface, branding, documentation, designs, and service-generated materials, is owned by OVO LLC or its licensors and protected by intellectual-property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the service during your authorized access period.

You may not copy, sell, sublicense, reverse engineer, interfere with, or create derivative works from the service except where applicable law expressly permits it. If you provide feedback, you grant us a perpetual, worldwide, royalty-free right to use it without restriction or compensation.

You may stop using ReachScraper at any time. We may suspend or terminate access if you violate these Terms, create legal or security risk, abuse recipients or infrastructure, fail to pay, or use the service in a way that could harm ReachScraper or others. Where practical, we will provide notice and an opportunity to resolve the issue.

Upon termination, your license ends. You should export needed data before closing your account. We may retain or delete data as described in the Privacy Policy and as required by law. Provisions that by their nature should survive termination will survive, including payment obligations, ownership, disclaimers, liability limits, and dispute terms.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, OVO LLC DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED AVAILABILITY.

We do not guarantee specific leads, revenue, conversions, rankings, deliverability, campaign results, data accuracy, or uninterrupted service. Internet, email, AI, and third-party systems involve risks outside our control. Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OVO LLC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR OPPORTUNITIES, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.

OUR TOTAL LIABILITY ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF US$100 OR THE AMOUNT YOU PAID TO REACHSCRAPER DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. These limits apply to the fullest extent allowed and do not limit liability that cannot legally be limited.

To the extent permitted by law, you will defend, indemnify, and hold harmless OVO LLC and its affiliates, personnel, and licensors from claims, damages, penalties, losses, and reasonable costs arising from your data, campaigns, communications, legal violations, infringement of third-party rights, misuse of the service, or breach of these Terms.

Before filing a formal claim, you agree to contact us and attempt to resolve the dispute informally for at least 30 days. These Terms are governed by the laws applicable at OVO LLC's principal place of business, without regard to conflict-of-law rules, except where mandatory consumer law requires otherwise.

Claims must be brought in a court with lawful jurisdiction over OVO LLC, unless the parties agree to another process or applicable law provides a different forum. Nothing prevents either party from seeking urgent injunctive relief or using an eligible small-claims process.

We may update these Terms to reflect service, legal, security, or business changes. We will post the revised Terms and update the effective date. Material changes may also be communicated through the service. Continued use after changes take effect constitutes acceptance where permitted by law.

These Terms, together with referenced policies and purchase terms, form the entire agreement regarding the service. If one provision is unenforceable, the remaining provisions continue in effect. A failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, reorganization, sale, or transfer of the service.